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DSE online eLearning in Call Center environment

Wednesday, 08 June 2016 by Mary Robinson
The use of display screen equipment (DSE) is a significant high risk area for an intensive call center environment. The workstations are used 24/7 by 600 users and service delivery is totally reliant on its use. These call handlers may be at a higher risk from DSE related hazards as they do not always have
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