The use of display screen equipment (DSE) is a significant high risk area for an intensive call center environment. The workstations are used 24/7 by 600 users and service delivery is totally reliant on its use. These call handlers may be at a higher risk from DSE related hazards as they do not always have

E.ON are one of the UK’s leading integrated power and gas companies – generating and distributing electricity, and retailing power and gas as part of the E.ON group, the world’s largest investor-owned power and gas company. For an organisation of this scale that is spread across 50 locations in the UK and has 17,000 users